Returns Policy
Thank you for shopping at Keysleeves. We strive to ensure that you are completely satisfied with your purchase. If you find that you need to return or exchange an item, please review our relevant policies below.
Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
STEP 1
Please email us at support@keysleeves.com.au to notify us that you are wanting to process a return for either a refund or exchange product. Please include:
- Your order number
- The reason for the refund/exchange.
- Supporting photos of your key and the key cover received. This is useful for us to speed up the returns process and determining if you have accidentally purchased the wrong key cover for your key.
STEP 2: Shipping Your Return
You will be supplied the return address to send the return to. The buyer is responsible for both the original shipping cost and the return shipping costs, unless there is an issue with the product or the incorrect product was sent.
Contact Us
If you have any questions on how to return your item to us, contact us at support@keysleeves.com.au